Developing a crisis communications plan as comprehensive, thoughtful and well-briefed as your emergency response plan is critical to responding confidently and effectively in the event of an emergency before, during or after your air show. From lost children announcements to press interaction following a mass-casualty incident, there are established best practices to draw on and numerous common pitfalls to avoid. In this session, a knowledgeable and experienced panel will explain the advantages of developing and implementing a comprehensive crisis communications plan, the foundational elements of a crisis communications plan, and generally-accepted best practices in executing a crisis communications program, as well as case history summaries of air shows that experienced a major accident or incident and how their crisis communications functioned for them. |